Frequently Asked Questions
💎 What type of jewelry does Mellaw sell?
Mellaw offers a wide range of elegant jewelry including earrings, necklaces, rings, bracelets, and fashion jewelry designed for everyday wear and special occasions.
🚚 How long does shipping take?
Shipping typically takes 2–5 business days within the United States and 8–16 business days for most European countries after your order has been processed (1–3 business days).
📦 Will I receive a tracking number?
Yes, once your order is shipped, you will receive a tracking number via email so you can easily track your package.
💰 Do you offer free shipping?
Shipping charges are calculated at checkout based on your location. Any offers or discounts will be shown on the store.
🔄 Can I return or exchange my order?
No. All jewelry sales are final. We do not accept returns, exchanges, or refunds once an order has been placed.
💖 How can I contact Mellaw?
You can contact us anytime at mellawstore@gmail.com.
💍 Are your jewelry pieces waterproof?
Most of our jewelry is not waterproof. We recommend avoiding water, perfume, and chemicals to maintain shine and quality.